Frequently Asked Questions
Where is Cumberland Road Self Storage located?
3140 E. Cumberland Road Suite 300
Bluefield, WV 24701
3424 East Cumberland Road,
Bluefield, WV 24701
What are the office hours?
Monday - Friday
9 AM to 5 PM
What are the access hours?
7 days a week
7 AM to 10 PM
Am I required to store long-term?
We provide flexible month-to-month lease options. Store with us short or long-term.
How do I go through the gate?
When entering you gate code, please enter the code plus the # sign
How do I pay my storage bill?
Pay your storage bill online using a debit or credit card. You can also speak to your facility manager about autopay.
What documentation do I need to rent a unit?
A valid form of government-issued ID such as a driver’s license, passport, or state ID.
What items am I not allowed to store?
Perishables, plants, animals, stolen or illegal goods, flammable or hazardous items, combustible items, or liquids.
How do I get started?
You can reserve your unit online and get started in a matter of minutes. You can also visit us at the office during business hours. We’ll take you on a tour to look at the self storage units and explain everything.